A C-level executive will be fired in 2023 for using employee monitoring by his firm. This is one of the security, privacy and risk predictions aired by Forrester on Monday.

In the coming year, lawmakers will pay more attention to workplace surveillance, and whistleblowers may also demand surveillance information to support complaints about labor law violations, according to predictions put together by 10 Forrester analysts .

Analysts advise companies to prioritize privacy rights and employee experience when implementing any monitoring technology, whether for productivity, return to office strategies, or insider risk management.

Joe Stanford, head of the C-Suite, said, “People in the C-Suite need to be aware of their surveillance and people’s privacy, and ideally they’ll have a third-party audit behind them to make sure they follow the applicable rules.” complying.” Global Security & Privacy for Platform.sh, a Global Platform as a Service Provider.

“We have a new generation of employees coming in that cares about privacy rights,” he told TechNewsWorld.

Timothy Twohey, a privacy attorney with Greenberg Glusker in Los Angeles, agreed that a breach of employee or customer privacy could bring down an executive in the future.

“In light of the FTC’s Drizzly decision, officials are very much in the crosshairs,” he told TechNewsWorld. “If there’s a case where there’s insufficient security, no protection plan, or there’s a prior violation that’s been overlooked, I can see someone from the C-suite being put on the chopping block.”

In the Drizly case, the Federal Trade Commission announced in October that it would impose a personal sanctions against the CEO of that alcohol delivery company for abuse of data privacy that allegedly resulted in the disclosure of the personal information of nearly 2.5 million customers.

security team burnt

Forrester also predicted that a Global 500 firm would be busted for burning its cybersecurity staff in 2023.

Analysts said security teams are already under-staffed. He cites a 2022 study that found that 66% of safety team members experience significant stress at work, and 64% reported the impact work stress had on their mental health.

He added that employees are expected to be available 24/7 through large events, to be on top of every risk, to deliver results in a limited time frame, and to face pushback when making budget requests.

“Today, every security team, including my own, has been burned,” Stanford said. “The reason we burn is because we don’t have enough money. Why don’t we have enough money? Because the protection is treated at the cost center.”

The rise in supply chain attacks and the need to monitor more third-party risk are also contributing to burnout, said Brad Hibbert, COO and CSO of Prevalent Networks, a third-party risk consulting company.

“Companies are trying to get more visibility into more third parties,” he told TechNewsWorld. “That means they have to do more third party assessments. To do that, the security teams need to do more work. We’re finding that the teams are hitting a wall. They can do their own thing without burning the security teams.” Cannot scale up programs effectively and efficiently.”

resetting expectations

Roger Grimes, a defense campaigner at KnowBe4, a security awareness training provider in Clearwater, Fla., observed that cybersecurity employee burnout is a real thing.

“I have been in the cyber security world for over 34 years now, and during that time I have had to mentor and mentor many people who were completely burned out in this area, mostly because they are working hard to prevent cybercrime. What they were doing was not working and is likely to never work,” he told TechNewsWorld.

He said, “I have left the cyber security field to work for artists, writers and even work that could be seen as ‘menial labour’, because they at least felt that their new Jobs are making a difference in people’s lives,” he said. ,

“I get it. Who wants to be at the high-speed hamster wheel and never move, never solve the problem you were hired to solve?” Grimes asked.

“I recommend cyber security professionals to get a police-like mindset for their work,” he continued. “Don’t think you’re ever going to be a complete problem solver. Be like a beat cop who knows his town is full of crime, most of it they can’t stop, and it’s all around them. And every cop keeps his head down, doing the best he can, and if they can do the best they can to the crime in front of him, they’ve done a great job.”

“If you don’t want to get burned out, reset your expectations, do the best you can within what you are able to control, and measure your success by what you can influence,” he advises.

ambitious prediction

Another Forrester prediction: More than 50% of chief risk officers will report directly to their organization’s CEO.

In 2022, risk became a major topic at security conferences such as Black Hat, analysts said. It has surpassed compliance as the primary driver for governance, risk and compliance technology investments as the level of risk for enterprises has increased.

He also noted that the risk preferences of firms are shifting from compliance to flexibility. Executives and boards are looking for a CRO to help identify new business opportunities.

ERM Initiative and AICPA’s 2022 The State of Risk Oversight study shows that 44% of firms have a CRO, of which 47% report to the CEO, he said. To ensure that ERMs receive the required level of executive visibility and support, more CROs will report to CEOs in 2023, he noted.

Jason Hicks, field CISO and executive advisor at Coalfire, a provider of cybersecurity advisory services in Westminster, Colo., found Forrester’s 50% prediction a bit ambitious.

“Safety and risk executives have been pushing for this change for years,” he told TechNewsWorld. “Internal company politics is a very significant constraint on this.”

“I expect to see more security executives reporting to the CEO, but not 50% next year,” he said. “I will expand the titles to include CISO and CSO, as the CRO title is most prevalent in financial services and may not exist in other verticals as a standalone role.”

Getting into MDR Business

Forrester also predicts that at least three cyber insurance underwriters will acquire a managed identification and response (MDR) provider in 2023.

While insurance providers began a more rigorous underwriting process in 2022, increased premiums and low coverage blind spots still exist, analysts explained.

They expect insurers to move aggressively into cybersecurity by acquiring MDR firms, many of which will be looking to exit a market that is too competitive.

Hicks agreed with Forrester’s forecasters. “This is a good way to add ARR . [Absolute Risk Reduction] in their revenue mix,” he said.

“We have already seen Aon and others buy out incident response firms, so this is another synergistic investment for insurers,” he continued. “It can also be a good way to manage staffing challenges, as many MDR firms also have incident response staff.”

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